Terms and Conditions

Welcome to Sound Minds. By using our Employee Assistance Program (EAP) services, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully.

1. Acceptance of Terms

By accessing or using our EAP services, you agree to these Terms and Conditions. If you do not agree, please do not use our services.

2. Services Provided

Our EAP offers a range of services, including personalized therapy, a 24×7 helpline, and educational webinars/seminars. These services are designed to support your mental health and well-being.

3. Use of Services

Eligibility: EAP services are available to eligible employees as per the criteria established by your organization.
Account Responsibility: You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account.
Personal Information: You agree to provide accurate, complete, and up-to-date personal information as required for the use of EAP services.

4. Confidentiality and Privacy

Confidentiality: All interactions with our therapists and helpline staff are confidential. Personal information will not be shared without your consent except as required by law.
Privacy Policy: Our Privacy Policy outlines how we collect, use, and protect your personal information. By using our services, you consent to the terms of our Privacy Policy.

5. Limitations of Liability

Service Availability: While we strive to provide continuous access to EAP services, we cannot guarantee uninterrupted service or availability of all features at all times.
No Liability for Actions: [Your Company Name] is not liable for any direct, indirect, incidental, or consequential damages arising from the use or inability to use our services.

6. Intellectual Property

All content and materials provided through our EAP services, including but not limited to text, graphics, logos, and software, are the property of [Your Company Name] or its licensors and are protected by copyright and other intellectual property laws.

7. Changes to Terms

We reserve the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting. Your continued use of our services constitutes acceptance of the revised terms.

8. Termination

Voluntary Termination: You may stop using our services at any time.
Involuntary Termination: [Your Company Name] reserves the right to suspend or terminate your access to our services if you violate these Terms and Conditions.

9. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of [Country/State], without regard to its conflict of law principles.

10. Contact Information

For any questions or concerns regarding these Terms and Conditions, please contact:

[Contact Name]
[Contact Email]
[Contact Phone Number]
[Company Address]